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To reduce claims, prepare for them! From the introduction Construction is often performed with delays and/or disruptions. When this happens, the contractor not only loses time, but also incurs additional overheads and production costs. Furthermore, because most projects are intended to produce revenue, the owner, too, incurs losses if the completion date is delayed. To Some extent, the effects of disruptions and delays can be reduced through anticipation, organization, and mitigation. However, sometimes the damages are serious enough that neither the contractor nor the owner is in a position to absorb them, and delay claims may be unavoidable. When delay claims are unavoidable, a host of questions must be answered: What were the exact causes? Who is responsible? What were the effects? How were the damages mitigated? Were the legal requirements of the contract followed? Are the damages properly quantified? and so on...
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